Introduction

CycleCity, encompassing both our bicycle shop and cafe, is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

We may collect information such as your name, contact details (phone numbers and email addresses), purchase history, and any information provided voluntarily when making a purchase, visiting our cafe, or registering for an account. This includes details for service inquiries or repairs.

How We Use Your Information

We use your information to process orders, manage accounts, provide customer service, improve our products and services, and for internal analysis. We also use data for sending marketing communications if you have opted-in to receive them.

Information Sharing

We do not sell or rent your personal information to third parties for marketing purposes. We may share information with trusted third-party service providers who assist with order fulfillment, payment processing, and bicycle repairs. These providers are contractually obligated to protect your information.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to access, correct, and delete your personal information. Please contact us to exercise these rights.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at [email protected] or call +91 40286-16925. Our address is: Survey No 30, Plot No 2/A, 150 Feet Ring Rd, opposite Big Bazaar, Nana Mava, Rajkot, Gujarat 360005, India.